STAFFING IN THE CLOUD

Finding skilled, technically adept individuals to deliver a highly successful eCommerce website is tough. And it's even more difficult when everyone is looking for new hires at the same time.  

So, instead of spinning your wheels, looking for those few-and-far-between candidates, look to the cloud. Or, at least, NetSphere Strategies' version of it. 

By making our talented team of certified developers available on a subscription basis, retailers can:

• Augment an existing staff base without the labor-intensive task of recruiting and hiring
• Relieve the internal team from an overflowing workload
• Better control budgets with the predictable, recurring costs of subscription services
  

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THE POWER OF PARTNERSHIPS

Because November is a month for giving thanks, we'd like to thank our partner community for helping us help our clients with:

• Online tax issues – c/o Avalara, the hands-down leader in SaaS sales tax compliance software
• Content marketing – c/o CoreMedia, an IBM partner and innovator in web experience management software geared for business users
• Email marketing – c/o Silverpop, an IBM partner and maker of sophisticated multi-channel marketing tools
• Ratings and reviews – c/o Yotpo, a seasoned startup that's turning heads with its new solutions for eCommerce ratings and reviews
• Website performance – c/o Yottaa, a producer of CDN technology and an expert in optimizing online applications 

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FULFILLMENT FOR THE FUTURE

Headlines have already been popping up about how UPS, USPS and FedEx are hiring more delivery staff to keep up with the upcoming holiday demand. We assume that the uptick in hiring is in part due to issues that came up last year, including late and lost packages.

But whether it's during the holiday season or any other time during the year, customers are expecting more from the online businesses that they buy from when it comes to delivery options.  

To get an idea of what fulfillment strategies you and your competitors are planning to implement to improve the customer experience and streamline operations, please take our survey. Once we get the results back, we'll be sure to share them with you. 

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When content reigns supreme

Saying that content is king can sound a bit cliche these days, especially cosidering the importance of a website's performance. If your pages don't load properly, consumers can't be expected to twiddle their thumbs to access your content - no matter how good it is. 

However, content should still be considered the crowning jewel for any high-performing website. In the same way that smart technology can boost the way a website functions, smart technology can also help business owenrs create great shopping experiences.         

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