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Sunday, 01 December 2013 13:12

December 2013

ISSUE #8 | DECEMBER 2013
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NOTES FROM THE ECOMMERCE EXPERTS...
Making your online store more profitable
Omni-Channel retailing

A message from our CEO, Steve Moen

Retail's word of the year

Every year, the Oxford English Dictionary adds a multitude of new words to its collection, raising the count to more than 600,000 to date. This year, ‘selfie’ was dubbed as the word of the year, beating out a whole slew of contenders. If it were up to the retail industry, however, 'omni-channel' should have been the word to define 2013. Although consumers might not be privy to the term, merchants can't seem to escape it.

The pillars of omni-channel retailing

The pillars of omni-channel retailing

Omni-channel retailing means different things to different people. To better understand what omni-channel retailing entails, the team at NetSphere Strategies built a list of the key elements that we consider as its foundation.

Download the List

Articles to read

New order flow paths make omni-channel initiatives tricky: Forbes.com

Five tips for omni-channel Christmas success: PowerRetail.com

The omni-channel customer service gap: Business2Community.com
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Creating a successful website requires a strategically driven effort. It also requires a holistic understanding of technology, UI/UX, marketing and analytics.

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As a full-service eCommerce firm, we have the expertise to help you coordinate your website development efforts.

Enabling omni-channel retailing with WebSphere Commerce

To enable retailers to offer omni-channel selling, IBM’s Websphere Commerce and its Sterling Selling and Fulfillment Suite V9.2.1 are helping enterprises ramp up their business operations with improved integration.

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Omni-channel retailing through the perspective of order management

In today’s omni-channel environment, there are so many different buyer types coming in. One of the common themes facing retailers, however, is that there’s often a separation of inventory for in-store versus online.

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Thursday, 13 March 2014 16:38

eCommerce Housekeeping Tip Sheet

eCommerce Housekeeping Tip Sheet

From technical chores to tasks that can be completed by a novice, the NetSphere Strategies eCommerce Housekeeping Tip Sheet can prove positive for your eCommerce site.

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Thursday, 13 March 2014 14:17

March 2014

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ISSUE #11 | MARCH 2014
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NOTES FROM THE ECOMMERCE EXPERTS...
Making your online store more profitable
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A message from our CEO, Steve Moen

It's a great big lucrative world out there

In his annual shareholder report for 2013, Warren Buffett dubbed the good ol' U.S. of A. as the "mother lode of opportunity." And although stateside investments will continue to make up the lion's share of holdings for Berkshire Hathaway, the Oracle of Omaha would hardly take on the market without international diversification padding his portfolio. In that same vein, eCommerce companies, too, should consider the opportunities that come from overseas markets.

Download the eBook

Go big, go global

Selling abroad starts with a great product or service idea and continues by matching it with the right target market. Next up is establishing an eCommerce channel to get it into consumers' hands.

Get the eBook
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Join us for a webcast next Tuesday, March 11, 2014, over the lunch hour.

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We’ll cover the effects of a poorly performing site, various methods for performance tuning as well as what efforts can be taken to pinpoint areas of failure.

Image, text considerations for foreign eCommerce sites

Creating the right "sights and sounds" for eCommerce customers overseas will make the transition into emerging markets a much easier one.

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Three things eCommerce trailblazers should remember

Emerging countries are making major contributions to global eCommerce sales, forecasted to hit $1.5 trillion in 2014. To get in the game, though, it's important to have the right frame of mind.

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Thursday, 13 March 2014 11:16

Howard Miller eCommerce Case Study

Howard Miller eCommerce Case Study

Howard Miller found itself needing a B2B eCommerce site for its clients to make product purchases online. The challenge was that the company needed to reduce the in-house learning curve, keeping staff involved from the start. A partner who could transfer as much knowledge as their capability allowed was a must. That included on-site mentorship, remote 24X7 support plus phone and e-mail collaboration.

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