At the IBM Smarter Commerce workshop, held on Sept. 18-19 in Chicago, presenters showcased the enterprise marketing management (EMM) solutions developed by IBM to drive relationship marketing within the eCommerce arena. The topic was kicked-off with explanations as to how the tools within the platform address the needs of specific users. For marketing leaders and planners: Maximizing ROI is one of the No. 1 goals of CMOs and marketing managers. Modeling and assessing the mix of marketing efforts is covered within...
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