Take a guess on what days are the busiest for the U.S. Postal Service and FedEx, and you might be surprised. It’s not the days leading up to tax day – it’s the days just before Christmas. In fact, both shipping entities are expecting to break records this year on the amount of packages being shipped from coast to coast. The U.S. Postal Service estimated that they would process more than 640 million holiday cards on Monday, Dec. 15. On the...

Headlines are popping up about how UPS, USPS and FedEx are hiring more delivery staff to keep up with the upcoming holiday demand. And it’s not too far-fetched to assume that the uptick in hiring is in part due to issues that came up last year, including late and lost packages. So although it’s great to hear that the major delivery organizations are stepping up their game, the shipping hiccups that happened last year weren’t 100 percent their fault. Online businesses, too, were to blame, and they,...