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January 08, 2014 Written by NetSphere Category: Uncategorized
Putting a stop to the domino effect of bad customer experiences Most everyone knows that a bad experience is more likely to be shared than a good one. For some reason, people are much more inclined to rant than they are to rave. Even writers have an easier time writing a bad review than a good one. In the end, everyone just wants to be a critic.   Because of this little human idiosyncrasy, business owners are uber sensitive to the wants and needs of their customers and clients. And they should...