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Merchants today are expanding their capabilities at an astounding rate by taking advantage of the Software-as-a-Service (SaaS) delivery model. For many, it’s a cost-effective alternative to traditional on-premise commercial or open-source software packages that often require charges to upgrade software and purchase additional licensing, which are in addition to the initial and sometimes hefty price tag. Although cost efficiencies are justification enough to take the SaaS route, in a recent study, IBM touted the competitive advantages inherent to SaaS as an equally...




